Mercedes Olivieri

Agenda
7:30AM - 8:00AM
Registration & Networking

8:00AM - 9:30AM
Announcements, Breakfast & Program

About the Program:
Organizations frequently spend vast resources to ensure that their workforce is diverse. This presentation combines research results, humor, and storytelling to explore what happens when people from different cultural backgrounds work together in a workplace that has its own very distinct culture.  The workshop helps understand the values and expectations in the American workplace culture versus those of the cultures represented by diverse ethnic and racial minorities.  After identifying common areas as well as areas of conflict and their consequences, the workshop presents ways of bridging the gap and making for a more productive and embracing workplace.

By the end of this presentation, a participant will be able to:
o Understand the values and expectations in the American workplace culture.
o Identify the tension between the overall workplace culture and the cultures and values represented by diverse ethnic and racial minorities.
o Understand how culturally-diverse frameworks, values, and behaviors can both clash with and influence the workplace culture and relationships.

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About the Presenter:
Ms. Mercedes Olivieri is a diversity consultant, trainer, and speaker.  She has spoken on human resources and diversity issues before several Federal agencies, professional organizations, academic institutions, and national conferences. She has over two decades of public service and consulting experience in human resources, particularly diversity.  Her workshop topics have ranged from obtaining, maintaining, and managing diversity to ensuring leadership awareness of its EEO responsibilities, and conducting under-representation analyses.  

She led Government-wide efforts to improve the diversity of the largest workforce in the world, the Federal workforce.  As part of that, she led the development of a Government-wide diversity guide for Federal agencies, designed and delivered related training, and provided technical assistance and guidance to scores of Federal departments and agencies.  She also led the reporting on such efforts to the U.S. Congress and to the President of the United States.  

Because of her professional accomplishments, Ms. Olivieri was selected as one of “Elite Hispanic Women of 2002,” by Hispanic Business Magazine. She has received numerous awards from Federal agencies and non-profit organizations. Ms. Olivieri is a graduate of the 2000 National Hispana Leadership Institute (NHLI).  She has a B.A. in Education from the University of Puerto Rico (UPR) and has done extensive graduate work both in Journalism at UPR and in Public Administration at George Mason University.  She also graduates from the Federal Executive Institute (FEI) and of the leadership development programs at the Kennedy School of Government and the Center for Creative Leadership. 

Register Today!!!